Keeping Track of Things that do not Happen

Monitoring Non-Events with SLAs

ProaKtor pulse SLA Set-up warning critical alerts

SLA Non-Events Overview

Non-events can be just as important as events. ProaKtor can monitor for both and alert accordingly.

SLA Non-Events Set-up

In our example we are expecting transactions every 4 hours Monday thru Friday, 8am to 5pm. If these transactions do not occur, customer support contacts IT. Wouldn't it be nice to have a process to monitor for the non-event transactions and notify customer service and IT when the 4 hour window is nearing and no transaction data has been received?